3.8
186 Reviews
Well-organised company. Engineer called to say he would arrive in 20 minutes and did.
Order 17880 I am extremely disappointed with the service. 1) The inspector did not show up for the scheduled appointment. 2) Nobody bothered to call me to inform me that the inspector would not come, and I had taken a day off from work specifically for this appointment. 3) I called customer service four times to reschedule, and every single time, I was told that someone would call me back. Unfortunately, nobody ever did. 4) They charged me for a service that was never performed, and it looks like they are having serious difficulties actually delivering what they promise. The level of unprofessionalism is absolutely shocking. I have not seen such blatant disregard and ignorance towards a customer in a very long time. I have wasted my time, money, and energy dealing with a company that clearly does not care about its customers. Avoid this service at all costs!
I WAS VERY HAPPY HOW MY CASE WAS DELT WITH; - NEXT DAY APPOINTMENT - SAME DAY REPORT - GOOD COMMUNICATION BETWEEN ME AND OFFICE UNTIL MY APPOINTED WAS COMPLETED
Booking Assistance & Support
